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IT Help Desk
9 Weeks | Prepare for Multiple IT Certifications |  Unlimited Opportunity
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  • Attend Online
  • No IT Experience Necessary
  • Monday-Thursday
  • Half Day Classes
  • Morning, Afternoon, or Evening Tracks
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Enrollment & onboarding has been a flawless, smooth process.

Madden ▪ 5 Star Google Review


In today's tech-driven world, our IT Help Desk program is your gateway to fundamental IT knowledge for a successful career. Explore computing essentials, IT infrastructure, software development, and efficient database usage. Develop troubleshooting skills across security, cloud infrastructure, and data management domains. 

Help Desk Technician

Help Desk Technician

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Network Technician

Computer Support Specialist Icon

Computer Support Specialist

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Security Analyst

*US Bureau of Labor Statistics
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13% Job Growth
571,100 New Jobs
$52,270 Income Estimator*

Our 9-week IT Help Desk program is packed with essential knowledge around computing essentials, IT infrastructure, problem-solving skills, and support for various technologies from security to cloud and data management. Here's the breakdown of your 9-week program.

*US Bureau of Labor Statistics

WEEKS 1-3 
Acquire the knowledge and skills to install software, establish basic network connectivity, and identify/prevent basic security risks. Obtain knowledge in troubleshooting theory and preventative maintenance of devices. 

WEEKS 4-6 
Attain proficiency in mobile device setup, application support, and connectivity. Cover networking basics: endpoint connection, advanced configurations, and IP addressing. Gain hardware troubleshooting expertise. Understand virtualization, cloud environments, and hybrid troubleshooting methods. 

WEEKS 5-9 
Develop essential skills in navigating diverse operating systems, mastering security against malware and social engineering, troubleshooting software installations, and cultivating frontline support abilities crucial for tier 1 technical assistance in businesses. 

Personal Plan

Our program is custom fit for you based around your goals, skills, and schedule. We will work with you to create your ideal training plan to ensure your success.

A great program to get you started in the IT field. The way the program is designed is very good and makes it easier to get your certificates.

Juan R ▪ IT Networking & Security

Classroom Experience

Our InClass platform combines elements of traditional education, like live instruction, with modern technology. You'll experience hands-on labs while interacting and learning alongside a cohort of your peers throughout your entire program.

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All the labs, practice quizzes and simulated exams did a great job of allowing us to apply the knowledge that we were learning.

Candice C ▪ IT Networking & Security

Certification Preparation

Test anxiety will be a thing of the past with our test prep, hands-on labs, and practice exams. You’ll ride a wave of confidence on test day, crush your exam goals, and add another credential to your resume.

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Very engaging and well worth your time. You will have a great time while learning and getting some awesome certifications.

Jammie D ▪ IT Networking & Security


Classroom training is just the beginning.

Enrolling in one of our programs includes access to our Career Readiness Now (CRN) program. AllSkilled's Career Services team provides you with all the tools you need to land meaningful employment in your field of study.

Exclusive Workshops

One-on-One Resume Review



Targeted Job


Career Services is always very responsive and honestly impressively proactive with making sure we are set up to take advantage of all the resources at our disposal.

Michael M ▪ IT Networking & Security

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The resources and dedication to help us find employment is like no other.

Roberto M ▪ IT Networking & Security

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